you bring the set to us, we will examine it briefly at the customer
counter. The fee for this is $10 - $20, and if you leave the set this
charge will be included in the estimate we quote you. With especially
complex problems, or on unusual or ancient gear, we will want to take
the set in on a diagnostic service. The fee for the diagnosis is
generally $40, and again, this charge is included in the total estimate
that we quote you once the diagnosis is complete. Note that when we
take a set in on a diagnosis, we do not also charge for a brief examination.
have a different price structure for floor-standing consoles. Because
of the extensive time required to properly estimate a console, we take
them all in on a $100 diagnosis.
Many extremely simple repairs
are done while you wait. On these, the total charges including both
parts and labor are usually under $50. We may be the only shop in San
Diego that performs minor repairs while you wait.
whatever reason, you can't wait for a brief examination, we will take
your set in on a $40 diagnosis. At this time, we cannot allow
customers to "drop and run." This is a violation of California consumer law for which we can be fined.
Thank you for taking the time to read this over.