When you bring the set to us, we will examine it briefly at the customer counter. The fee for this is $10 - $20, and if you leave the set this charge will be included in the estimate we quote you. With especially complex problems, or on unusual or ancient gear, we will want to take the set in on a diagnostic service. The fee for the diagnosis is generally $40, and again, this charge is included in the total estimate that we quote you once the diagnosis is complete. Note that when we take a set in on a diagnosis, we do not also charge for a brief examination.

We have a different price structure for floor-standing consoles. Because of the extensive time required to properly estimate a console, we take them all in on a $100 diagnosis.

Many extremely simple repairs are done while you wait. On these, the total charges including both parts and labor are usually under $50. We may be the only shop in San Diego that performs minor repairs while you wait.

If, for whatever reason, you can't wait for a brief examination, we will take your set in on a $40 diagnosis. At this time, we cannot allow
customers to "drop and run." This is a violation of California consumer law for which we can be fined.

Thank you for taking the time to read this over.